False Cape Wines Vineyard on Kangaroo Island Vineyard
Home » Legal » Terms & Conditions

Terms & Conditions

False Cape Wines ABN: 86953276246

This website and its contents are owned by False Cape Wines. The use of this website is governed by the terms and conditions listed below. Each time you use this website, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.

Age Restriction

Under Australian law, you must be over 18 years of age to purchase wine from False Cape Wines. It is an offence to sell, supply or obtain liquor on behalf of a person under the age of 18. You may only subscribe to or take advantage of promotions conducted by this website if you are 18 years of age or over.

Returns and/or refunds
At False Cape Wines we strive to provide you with the best product possible.

We will therefore happily exchange or refund any product that proves defective. Our refund policy does not cover changes of mind, so please choose carefully. Please contact us immediately on 08 85531140 or 0447808838 or via email at info@falsecapewines.com.au if there are any faults or breakages that occur during transit. Please retain your receipt/proof of purchase to complete your return.

Items are returnable at your own cost to our warehouse at: Lake Breeze Wines, Step Road, Langhorne Creek, SA 5255

Delivery Policy
Upon receipt of your order, we will arrange for your wine to be sent to you via Australia Post. The service is very efficient and reliable.

As liquor will not be delivered to unattended premises if you are not available when delivery is attempted, a card will be placed in your letterbox and the wine will be kept at your local post office, where it will be kept safe and sound until you are able to collect it (it will be held for a maximum of 14 days).

Delivery times will vary depending on your delivery address and which winery you ordered the wine from. As a guide, it will take about a week in most places of Australia. At any time if you are concerned about your delivery please contact us.

Delivery costs are:
$20 for delivery of 6-12 bottles
 (half doz – 1 doz)
$40 for delivery of 12-24 bottles (2 doz)

International orders
Regrettably, we are not able to send wine to international destinations. This facility can only handle orders within Australia.

Please email us at info@falsecapewines.com.au with any queries.

Charging information
We accept payments by Visa and Mastercard.

Payment Facility
This facility is only used for wine purchases, not for events, accommodation or food.

Security of credit card information

We do not store any credit card numbers for any payment made through this web site. The real time eCommerce system allows us to accept a card number, process it, and record only the details of the transaction (success or failure, amount), never the card number. If you at any time believe that your credit card number or transaction has been compromised in any way, please notify us immediately.

Industry standard 128-bit SSL (secure sockets layer) is utilised for transaction submission to the gateway. From there the data is encrypted using 1024-bit RT4 for key exchange and 3DES (triple 56-bit keys) for transaction submission through to the Australian banking network over SSL once again.

All prices shown on this site are in AUD$ {Australian Dollars}

ABN  86 953 276 246

Producers License No. 50820939

Home » Legal » Terms & Conditions